Privacy policy
This Privacy Policy explains how Health and Harmony (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website. We are committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
When you visit our website, certain information may be collected automatically, such as your device type, web browser, IP address, time zone, and details about how you interact with our store. When you place an order, we collect personal information including your name, billing and shipping addresses, email address, phone number, and payment details. This information is required to process your order and deliver your products securely and efficiently.
We may also collect information when you voluntarily subscribe to our newsletter or contact us through our website. By providing your email address, you agree to receive updates, promotional offers, and other relevant communications from us. You can unsubscribe from these emails at any time by clicking the unsubscribe link included in each message.
The information we collect is used primarily to process and fulfil your orders, communicate with you about your purchases or inquiries, improve and personalise your shopping experience, and maintain the security and proper functioning of our website. We may also use your information, with your consent, to send you marketing communications about new products or promotions that we believe may be of interest to you.
We may share your information with trusted third-party service providers who assist us in operating our business, such as Shopify (which powers our online store), payment processors, courier companies, and email marketing platforms. These providers are required to handle your personal information securely and in compliance with applicable data protection laws. We will never sell, rent, or share your personal data with unauthorised third parties.
Our website uses cookies, which are small data files placed on your device to help us improve website performance and user experience. Cookies allow us to understand how visitors use our site and to remember your preferences for future visits. You can choose to disable cookies at any time through your browser settings, although this may affect certain website functionalities.
We take data security seriously and have implemented appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure. Your data will only be retained for as long as necessary to fulfil the purposes for which it was collected or as required by law.
You have the right to access, correct, or delete the personal data we hold about you. You may also request restrictions on how your data is used or withdraw your consent to processing at any time. If you wish to exercise these rights or have any questions regarding this policy, please contact us at hello@healthandharmony.co
We may update this Privacy Policy periodically to reflect changes in our practices or to comply with legal obligations. The most recent version will always be available on this page, and continued use of our website following any updates constitutes acceptance of the revised terms.
For any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at hello@healthandharmony.co